Terms of service

Terms of sale
The offer and sale of products on our website www.intessere.com are governed by the following General Conditions of Sale which must be accepted at the time of purchase by the guest customer. 

The mosaic kits and mosaic courses purchased on www.intessere.com they are sold through the Shopify platform

The registered office of "IN TESSERE" by Tiziana Mondini is: Via della Stazione 32, 05035, Narni Scalo (TR), Italy. Tax code MNDTZN75P41H501M and VAT number 01579950559. 

You can request any information through our assistance services by contacting Customer Service at the e-mail address info@intessere.com.
If you need further information, we have dedicated a section for the following topics: purchase methods - payments - shipments - refunds and returns - disputes. For any other legal information, consult the Privacy Policy section.

It also specifies:

  1. The images and colors of the mosaic kits offered for sale on www.intessere.com may vary  based on the artistic workmanship or simply may not correspond to the real ones due to the Internet browser and monitor used.
  2. Our proposed courses refer to the experience of the artist Tiziana Mondini. The methods used may vary according to the artistic processes and refer to one's own culture and professional experience of the IN TESSERE art school.  

 The General Conditions of Sale are amended from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.intessere.com 

  1. How to purchase

The customer can purchase one or more mosaic courses or mosaic kits on www.intessere.com, By filling out the order form in electronic format and sending it to the Seller, electronically, following the relative instructions. Before proceeding with the purchase of the products, by sending the order form, you will be asked to carefully read the General Conditions of Sale and the Privacy Policy.  

The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to your order. The Seller is not required to ship the mosaic kits until the payment has been received. Once payment has been received, the Seller undertakes to ship the mosaic kits available within 7 working days

Once the purchase process has been finalized, an order form will be generated which will be filed in our database for the period of time necessary to process the orders and in any case within the terms of the law.

You will be able to access your purchase history by consulting the "My Account" section. 

How to create a new account

To access "my account" just fill in the required fields (username and password chosen when creating your account) with your account details.

  1. Log in to "my account"

  1. Enter your personal account details

  1. View your order history

The Seller may not process your purchase orders that are incomplete or incorrect, or in the event of unavailability of the mosaic kits. In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your purchase order, specifying the reasons.

With the electronic transmission of the order form, you unconditionally accept and undertake to observe, in relations with the Seller, these General Conditions of Sale.

By submitting the order form, you confirm that you are aware of and accept the General Conditions of Sale and the additional information contained in www.intessere.com , also referred to through links, including the General Conditions of Use and the Privacy Policy and the Information on the Right of Return.

Once the contract is concluded, the Seller will send you, by e-mail, a receipt of the purchase order, containing the order number and the specifications of the mosaic kits purchased. 

The customer undertakes: 

  1. To print and keep these general conditions that you have accepted at the time of purchase.
  2. It is strictly forbidden for the buyer to enter false and / or fictitious data at the time of registration; the customer indemnifies "In Tessere" from any liability arising from the issuance of incorrect tax documents due to errors in the data provided by the customer, as the customer himself is solely responsible for the correct entry. 

"IN TESSERE" undertakes:  

  1. To ship / supply the requested product within 7 working days after payment has been made. 
  2. To provide the relative purchase invoice provided in paper format - with the purchase of mosaic kits, in electronic format in the case of intangible products / services such as the purchase of video courses.  


  1. Payments

To pay the price of the mosaic kits or other products and the relative shipping and delivery costs, you can follow the methods indicated in the order form. Through the Shopify platform it is possible to make payments in various ways. Shopify will allow you to make transactions in total security using one of the following forms of payment:

  • Payment via Paypal
  • Payment via ShopPay
  • Payment via Gpay
  • Payment via link sent by SumUp email.

The financial information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relative refunds in the event of any returns of the mosaic kits, following the exercise of your right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on www.intessere.com.